Privacy Policy

Keywave is a product of Blocra, Inc. We take privacy seriously. This page outlines how we handle information when you use our site, Playground, and APIs.

What we collect

• Service data: API usage metadata (timestamps, endpoints, response codes) for reliability and abuse prevention.
• Account data: contact info you provide (e.g., email) for support and billing.
• No raw voice storage: we use privacy-preserving embeddings and hashes for verification. Raw audio is not retained in production services unless explicitly stated for debugging with your consent.

How we use information

• Operate, maintain, and improve Keywave services.
• Prevent abuse (rate limiting, fraud detection, security).
• Provide support and communicate about service updates.
• Comply with legal obligations.

Sharing

We do not sell personal data. We may share limited service data with infrastructure providers (e.g., hosting, analytics, payment) strictly to operate the service, under appropriate agreements.

Data security & retention

We implement technical and organizational safeguards. Service data is retained only as long as necessary for operation, security, or as required by law.

Your choices

You may contact us to access, correct, or delete account information, subject to verification and legal limits.

Contact

Questions about privacy? Reach us at contact.keywave.io.